LEGAL
A legal disclaimer
Property Information Disclaimer
Please be aware that this information has been sourced from our vendor and/or external third parties, including but not limited to RPNZ, REINZ, Property Guru, Property Smarts, Land Information NZ, Local Councils, ECAN, CERA and other organisations, and we have not been able to verify the accuracy of the same.
Passing Over of Information
Statement Relating to Passing Over Information
The attached material has been compiled by the collection of records, documents, or information which may have been supplied by third parties, the vendor or the vendor’s agent. Accordingly it is merely passing over the information as supplied to us.
Warning
No responsibility for the accuracy of the materials whole or in any part is made by 360 Property Group A Branch of Independent Agent Ltd REAA 2008 or any of the company’s licensees, employees or officers. This material is provided to assist you with obtaining relevant information about the property, it is not intended that you rely solely on this information and you should conduct your own investigation. This could be legal, technical or any other advice relating to the property or information on the property.
Obtaining Advice
360 Property Group A Branch of Independent Agent and its licensees recommend you seek legal advice before signing a sale and purchase agreement or other contractual documents. You should also be aware you can and may need to seek technical or other advice and information prior to signing a sale and purchase agreement or other contractual document.
Privacy Policy - 2023
This Privacy Policy governs the manner in which 360 Property Group- A Branch of Independent Agent REAA 2008. 360 Property Group collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.360property.co.nz website (“Site”) and. This privacy policy applies to the Site and all products and services offered by 360 Property Group.
Personal identification information
We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to personally supply identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.
Our Policy for Protecting Your Online Privacy
This website uses Google Analytics to help analyse how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for 360Property Group.
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source unless you explicitly submit that information via a fill-in form on our website.
Further Information about Cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
The Interactive Advertising Bureau (IAB) New Zealand is an industry body that develops standards and guidelines to support online business processes.
How we use collected information
360 Property Group may collect and use Users personal information for the following purposes:
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To personalise user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. -
To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests. -
To facilitate services provided by us.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may share your personal information with our business partners for facilitating the services provided.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Changes to this privacy policy
360 Property Group has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
360 Property Group – Director Alvaro Calderón- 021302294-alvaro@360property.co.nz
1/03/2023
Real Estate Authority
REA Code of Conduct
https://www.rea.govt.nz/real-estate-professionals/obligations/the-code-of-conduct/
Complaints Procedure
Our complaints and dispute resolution procedures are designed to provide an effective and simple resolving of any complaint you might have about the service you have received from Independent Agent.
Step 1: Call us and speak to the Licensee Agent – Matt Jones on 021 396 394. Tell the Licensee Agent the name of the Agent who you are complaining about and what your concerns are. Let the Licensee Agent know what you would like done about your complaint.
Step 2: The Licensee Agent may ask you to put your complaint in writing so that he or she can investigate it. The Licensee Agent will need a brief period of time to talk to the team members involved. We will come back to you within ten working days with a response to your complaint. That response may be in writing. As part of that response, we might ask you to meet with members of our team to discuss the complaint and try to agree on a resolution.
Step 3: If we are unable to come to an agreed resolution after a meeting, or if you do not wish to meet with us, then we will provide you with a written proposal to resolve your complaint.
Step 4: If you do not accept our proposal, please try and advise us in writing within five working days. You can, of course, suggest another way of resolving your complaint.
Step 5: If we accept your preferred resolution, we will attempt to implement that resolution as soon as possible. If we decline your preferred resolution, we may invite you to mediate the dispute.
Step 6: If we agree to mediate the complaint but do not settle the complaint at mediation, or we do not agree to mediate the dispute, then that will be the end of our process.
NOTE: You do not have to use our complaints and resolution procedure. You may make a complaint directly to the Real Estate Agents Authority at any time.
Legal and privacy
View our Legal Disclaimers below